Introduction: Why the Moratorium Period Creates Confusion
The 5-year moratorium period in health insurance is one of the most misunderstood concepts among policyholders.
Many believe it offers absolute protection against claim rejection.
Others fear that any past medical issue—however small—can invalidate a claim.
The truth lies somewhere in between.

The moratorium period is meant to protect honest policyholders—but not fraudulent non-disclosure. Understanding the difference is critical.
What Is the Moratorium Period in Health Insurance?
As per IRDAI guidelines, once a health insurance policy is continuously held for 60 months (5 years):
✔️ Claims cannot be rejected for non-disclosure
✔️ Pre-existing conditions cannot be questioned
✔️ Past medical history becomes irrelevant
But only if the non-disclosure was unintentional.
This protection exists to safeguard policyholders from:
- Genuine mistakes
- Misunderstanding medical terminology
- Errors in proposal forms
Disclosure Is Still Mandatory at Policy Purchase
It is important to be clear:
Every policyholder must disclose their complete health condition while filling the proposal form.
Insurance contracts are based on utmost good faith. The moratorium period does not replace this responsibility—it only provides protection against honest errors.
Missed Disclosure vs Fraudulent Non-Disclosure: The Thin Line
This is where most disputes arise.
Missed (Unintentional) Disclosure
Examples:
- Minor symptoms not diagnosed
- Tests done but results were normal
- Medical terms not understood by the policyholder
- Conditions never communicated by the doctor
These cases are generally protected after 60 months.
Fraudulent Non-Disclosure
Examples:
- Diagnosed conditions deliberately hidden
- Ongoing treatment concealed
- Hospitalisation history suppressed
- False declarations despite medical evidence
The moratorium period does not apply Claims can be legally rejected, even after 5 years
How Insurers Decide: What Really Matters
When a claim is disputed, insurers don’t rely on assumptions—they rely on evidence.
They typically examine:
- Past medical reports
- Diagnostic tests and prescriptions
- Hospitalisation records
- Dates of diagnosis vs policy inception
This is why documentation is crucial.
What Should Policyholders Do If a Claim Is Questioned?
If you face a claim rejection or investigation due to non-disclosure:
- Review past medical records
- Check whether a diagnosis existed before policy purchase
- Identify whether treatment was ongoing or concluded
- Avoid accepting rejection without understanding the basis
Most importantly—
Consult an expert before responding or escalating
Many genuine claims fail simply because they were poorly represented.
How Insurance Samadhan Helps in Moratorium Disputes
At Insurance Samadhan, we regularly handle cases involving:
- Moratorium period disputes
- Non-disclosure allegations
- Wrongful claim rejections
We help by:
- Analysing medical records objectively
- Differentiating between error and intent
- Structuring grievance representations
- Escalating cases to insurers, IRDAI, and Ombudsman
Our goal is simple: ensure honest policyholders are not penalised unfairly.
Protection Exists—But So Does Accountability
The moratorium period is a powerful consumer protection, but it is not a loophole.
Understanding the fine line between missed disclosure and fraud can be the difference between a rejected claim and a settled one.
If you’re facing uncertainty, don’t navigate it alone.
📌 Reach out to Insurance Samadhan for expert guidance on health insurance claim disputes.
Click here to register your complaint with Insurance Samadhan
Visit our website: insurancesamadhan.com
Mail us at corporate@insurancesamadhan.com
