Travelling today—whether for leisure, work, or education—comes with uncertainties that go far beyond delayed flights or lost luggage. Medical emergencies abroad, trip cancellations, passport loss, or even geopolitical disruptions can turn a dream trip into a financial nightmare.
Travel insurance is no longer a “nice-to-have” add-on. It is a financial safety net.

At Insurance Samadhan, we see first-hand how lack of awareness, poor policy understanding, and incorrect claims filing lead to avoidable losses for travellers. This guide breaks down what travel insurance really covers, what to watch out for, and how to choose the right policy—not just the cheapest one.
What Is Travel Insurance?
Travel insurance is a short-term insurance policy that provides financial protection against risks associated with travel, including:
- Medical emergencies abroad
- Hospitalisation and evacuation
- Trip cancellation or interruption
- Loss of passport or baggage
- Flight delays
- Personal liability
- Accidental death or disability
Depending on the policy, coverage may apply to domestic or international travel, for a single trip or multiple trips in a year.
Why Travel Insurance Is Critical Today
1. Medical Costs Abroad Are Exorbitant
A hospitalisation in the US or Europe can cost ₹5–10 lakh per day. Even a minor emergency can wipe out savings.
Travel insurance covers:
- Emergency hospitalisation
- Doctor consultations
- Medicines
- Ambulance services
- Medical evacuation (often the most expensive)
2. Visa Mandates & Immigration Rules
Many countries (Schengen nations, UAE, Australia) mandate travel insurance with minimum coverage limits.
But meeting visa requirements alone is not enough—policy wording matters.
3. Flight Disruptions Are Increasing
With frequent airline delays, strikes, and weather disruptions:
- Trip cancellation
- Missed connections
- Flight delays
are now common claim scenarios.
4. Loss of Passport or Documents
Losing a passport abroad can mean:
- Emergency documentation
- Hotel extensions
- Rebooking costs
—all of which can be covered under travel insurance.
What Does Travel Insurance Typically Cover?
✅ Covered
- Emergency medical expenses
- Hospitalisation & surgery
- Medical evacuation & repatriation
- Trip cancellation/interruption
- Loss or delay of checked baggage
- Loss of passport
- Personal accident
- Personal liability
❌ Not Covered (Common Exclusions)
- Pre-existing medical conditions (unless declared & covered)
- Adventure sports (unless add-on taken)
- Claims due to intoxication
- Undeclared travel extensions
- Fraudulent or incomplete documentation
Most claim rejections happen due to exclusions or documentation errors, not because the claim itself was invalid.
Common Mistakes Travellers Make
- Buying insurance only because it’s mandatory for visa
- Choosing the cheapest plan without reading sub-limits
- Not declaring pre-existing illnesses
- Missing claim timelines
- Assuming employer or credit card coverage is sufficient
- Not understanding cashless vs reimbursement process abroad
At Insurance Samadhan, we regularly assist travellers whose claims were rejected due to technical or documentation gaps—many of which could have been avoided.
How to Choose the Right Travel Insurance Policy
Before buying, ask these questions:
- What is the medical coverage limit?
- Is cashless hospitalisation available abroad?
- Are pre-existing conditions covered?
- Does it include medical evacuation?
- What are the sub-limits on room rent and treatment?
- Is adventure sports included?
- What is the claim process—cashless or reimbursement?
The right policy is not the cheapest one—it’s the one that pays when you need it most.
Why Travel Insurance Claims Get Rejected
Based on real grievance data handled by Insurance Samadhan:
- Non-disclosure of medical history
- Missing hospital bills or prescriptions
- Claim filed after stipulated time
- Policy expired during extended travel
- Treatment taken at non-network hospitals without approval
This is why claim guidance matters as much as the policy itself.
How Insurance Samadhan Helps Travellers
At Insurance Samadhan, we help policyholders with:
- Understanding policy coverage before travel
- Claim filing assistance (cashless & reimbursement)
- Documentation review to avoid rejection
- Dispute resolution with insurers
- Escalation to IRDAI, Ombudsman, or legal forums if needed
Our focus is not selling policies—but ensuring policyholders actually receive what they paid for.
Final Takeaway
Travel insurance is not about fear—it’s about preparedness.
In an unpredictable world, the right travel insurance—and the right claim support—can make all the difference.
Buy smart. Understand your policy. And know where to seek help when things go wrong.
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Q&A
Travel insurance is mandatory for certain countries like Schengen nations, UAE, and Australia. Even when not mandatory, it is strongly recommended due to high medical costs abroad.
Travel insurance typically covers medical emergencies, hospitalisation, trip cancellation, flight delays, loss of baggage or passport, personal accident, and emergency evacuation.
Most standard travel insurance policies do not cover pre-existing diseases unless specifically declared and covered through an add-on or specialised plan.
The most common reasons include non-disclosure of medical history, incomplete documents, missing claim timelines, and exclusions mentioned in the policy wording.
Many insurers offer cashless hospitalisation through international network hospitals. If cashless is unavailable, reimbursement claims can be filed later.
For international travel, a minimum medical cover of USD 100,000–250,000 is advisable. Higher coverage is recommended for countries like the US and Europe.
Yes. Insurance Samadhan assists policyholders in filing claims, rectifying errors, escalating disputes, and resolving rejected or delayed travel insurance claims.