{"id":104,"date":"2018-08-01T04:39:33","date_gmt":"2018-08-01T04:39:33","guid":{"rendered":"http:\/\/blog.insurancesamadhan.com\/?p=104"},"modified":"2022-08-24T12:35:57","modified_gmt":"2022-08-24T07:05:57","slug":"how-to-complain-against-an-insurance-company","status":"publish","type":"post","link":"http:\/\/www.insurancesamadhan.com\/blog\/how-to-complain-against-an-insurance-company\/","title":{"rendered":"How to Complain Against an Insurance Company"},"content":{"rendered":"\r\n<p>Not many are aware of the fact that the Insurance Regulatory and Development Authority of India (IRDAI) has a mechanism that enables policyholders to register their\u00a0<strong>insurance complaints<\/strong>\u00a0against the companies concerned. The following are steps involved if you want to have your\u00a0<strong>insurance claim grievance<\/strong>\u00a0redressed:-<\/p>\r\n\r\n\r\n\r\n<ol class=\"wp-block-list\">\r\n<li><strong>Complain to the insurance company:<\/strong> at a fundamental level, you can approach the Grievance Redressal Officer (GRO) of the insurance company by filing a written complaint. The GRO is expected to resolve the complaint within a reasonable period of time. You can take the matter to the IRDAI, in case no satisfactory reply comes from the GRO within 15 working days.<\/li>\r\n<li><strong>Escalate to IRDAI: <\/strong>To escalate the complaint to IRDAI, you can get in touch with IRDAI\u2019s Grievance Redressal Cell on the toll-free number 155255. You can also send an email to complaints@irdai.gov.in with any required documentary proof attached. Besides, you can mail a written complaint to the IRDAI Grievance Redressal Cell, Gachibowli, Hyderabad- 500032. Apart from the insurance claim grievance cell and other abovementioned steps, you can also opt to register a complaint on IRDAI\u2019s online portal, IGMS.<\/li>\r\n<li><strong>Processing:<\/strong> complaints registered with IRDAI through any of the above modes are then forwarded to the insurance complaint. The end purpose is to issue a suitable response to the policyholder within the stipulated time.<\/li>\r\n<li><strong>Further Escalation:<\/strong> You can further escalate the complaint to the Insurance ombudsman if it falls within his purview. This will come handy if you are not satisfied with the resolution offered by the insurance company when it comes to insurance claim settlement services.<\/li>\r\n<\/ol>\r\n\r\n\r\n<center><a href=\"https:\/\/www.insurancesamadhan.com\/register?utm_source=google&amp;utm_medium=organic&amp;utm_campaign=blog_banner&amp;utm_content=http%3A%2F%2Fbit.ly%2F2kuc159\"><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/stage.insurancesamadhan.com\/assets\/img\/contact.png\" alt=\"Insurance Samadhan\" border=\"0\" \/><\/a><\/center>\r\n\r\n\r\n<p><strong>Points to note:<\/strong><\/p>\r\n\r\n\r\n\r\n<ol class=\"wp-block-list\">\r\n<li>Do keep in mind that getting a written acknowledgment or reference number pertaining to the registered complaint is important. It can be used for further correspondence with regard to insurance fraud settlement solutions.<\/li>\r\n<li>If you register a complaint through the IGMS, its status can be easily tracked until it is resolved.<\/li>\r\n<\/ol>\r\n<p style=\"background: white; margin: 0cm 0cm 7.5pt 0cm;\"><span style=\"font-family: 'Arial',sans-serif; color: #333333;\">You can also<\/span><\/p>\r\n<p style=\"background: white; margin: 0cm 0cm 7.5pt 0cm;\"><span style=\"font-family: 'Arial',sans-serif; color: #333333;\">Visit our website:\u00a0<a style=\"outline: none; transition: all 0.14s ease 0s;\" href=\"https:\/\/www.insurancesamadhan.com\/\"><span style=\"color: #ff2828;\">insurancesamadhan.com<\/span><\/a><\/span><\/p>\r\n<p style=\"background: white; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-align: start; widows: 2; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; word-spacing: 0px; margin: 0cm 0cm 7.5pt 0cm;\"><span style=\"font-family: 'Arial',sans-serif; color: #333333;\">Call us on +91 9513631312<\/span><\/p>\r\n<p style=\"background: white; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-align: start; widows: 2; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; word-spacing: 0px; margin: 0cm 0cm 7.5pt 0cm;\"><span style=\"font-family: 'Arial',sans-serif; color: #333333;\">WhatsApp:\u00a0<a style=\"outline: none; transition: all 0.14s ease 0s;\" href=\"https:\/\/api.whatsapp.com\/send?phone=+919910998252&amp;text=Hi\"><span style=\"color: #ff2828;\">\u00a09910998252<\/span><\/a><\/span><\/p>\r\n<p style=\"background: white; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-align: start; widows: 2; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; word-spacing: 0px; margin: 0cm 0cm 7.5pt 0cm;\"><span style=\"font-family: 'Arial',sans-serif; color: #333333;\">Mail us at\u00a0<a style=\"outline: none; transition: all 0.14s ease 0s;\" href=\"mailto:corporate@insurancesamadhan.com\"><span style=\"color: #ff2828;\">corporate@insurancesamadhan.com<\/span><\/a><\/span><\/p>\r\n<p style=\"background: white; margin: 0cm 0cm 7.5pt 0cm;\"><a href=\"https:\/\/www.insurancesamadhan.com\/register?utm_source=organic&amp;utm_medium=blog&amp;utm_campaign=blog_post&amp;utm_term=blog_term\"><span style=\"font-family: 'Arial',sans-serif; color: #ff2828; background: white; text-decoration: none; text-underline: none;\">Click here<\/span><\/a><span style=\"font-family: 'Arial',sans-serif; color: #333333; background: white;\"><span style=\"font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-align: start; widows: 2; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; word-spacing: 0px;\">\u00a0to register your case with us<\/span><\/span><\/p>\r\n\r\n\r\n\r\n<p>&nbsp;<\/p>\r\n\r\n\r\n\r\n<p>&nbsp;<\/p>\r\n","protected":false},"excerpt":{"rendered":"<p>Not many are aware of the fact that the Insurance Regulatory and Development Authority of India (IRDAI) has a mechanism that enables policyholders to register their\u00a0insurance complaints\u00a0against the companies concerned. The following are steps involved if you want to have&hellip; <a href=\"http:\/\/www.insurancesamadhan.com\/blog\/how-to-complain-against-an-insurance-company\/\" class=\"more-link\">Continue Reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":4,"featured_media":108,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_uag_custom_page_level_css":"","footnotes":""},"categories":[1],"tags":[],"class_list":["post-104","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Complete guideline to lodging complain against an insurance company<\/title>\n<meta name=\"description\" content=\"Get the complete information about the ways to complain against an insurance company to keep your finances right. Contact to Insurance Samadhan for more help.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.insurancesamadhan.com\/blog\/how-to-complain-against-an-insurance-company\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Complete guideline to lodging complain against an insurance company\" \/>\n<meta property=\"og:description\" content=\"Get the complete information about the ways to complain against an insurance company to keep your finances right. 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The following are steps involved if you want to have&hellip; Continue Reading &rarr;","amp_enabled":true,"_links":{"self":[{"href":"http:\/\/www.insurancesamadhan.com\/blog\/wp-json\/wp\/v2\/posts\/104","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/www.insurancesamadhan.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/www.insurancesamadhan.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/www.insurancesamadhan.com\/blog\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"http:\/\/www.insurancesamadhan.com\/blog\/wp-json\/wp\/v2\/comments?post=104"}],"version-history":[{"count":4,"href":"http:\/\/www.insurancesamadhan.com\/blog\/wp-json\/wp\/v2\/posts\/104\/revisions"}],"predecessor-version":[{"id":1728,"href":"http:\/\/www.insurancesamadhan.com\/blog\/wp-json\/wp\/v2\/posts\/104\/revisions\/1728"}],"wp:featuredmedia":[{"embeddable":true,"href":"http:\/\/www.insurancesamadhan.com\/blog\/wp-json\/wp\/v2\/media\/108"}],"wp:attachment":[{"href":"http:\/\/www.insurancesamadhan.com\/blog\/wp-json\/wp\/v2\/media?parent=104"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/www.insurancesamadhan.com\/blog\/wp-json\/wp\/v2\/categories?post=104"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/www.insurancesamadhan.com\/blog\/wp-json\/wp\/v2\/tags?post=104"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}