{"id":1942,"date":"2022-09-04T10:42:25","date_gmt":"2022-09-04T05:12:25","guid":{"rendered":"https:\/\/www.insurancesamadhan.com\/blog\/?p=1942"},"modified":"2022-11-17T10:07:43","modified_gmt":"2022-11-17T04:37:43","slug":"top-reasons-for-travel-insurance-medical-claim-rejection","status":"publish","type":"post","link":"http:\/\/www.insurancesamadhan.com\/blog\/top-reasons-for-travel-insurance-medical-claim-rejection\/","title":{"rendered":"Top Reasons for Travel Insurance Medical Claim Rejection"},"content":{"rendered":"<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_76 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"http:\/\/www.insurancesamadhan.com\/blog\/top-reasons-for-travel-insurance-medical-claim-rejection\/#6_Common_Reasons_for_Medical_Treatment_Claim_Rejection_in_Travel_Insurance\" >6 Common Reasons for Medical Treatment Claim Rejection in Travel Insurance<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"http:\/\/www.insurancesamadhan.com\/blog\/top-reasons-for-travel-insurance-medical-claim-rejection\/#Click_on_the_below_links_to_read_some_cases_resolved_by_Insurance_Samadhan\" >Click on the below links to read some cases resolved by Insurance Samadhan:<\/a><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n<p style=\"margin: 12.0pt 0cm 0cm 0cm;\"><span style=\"font-size: 11.0pt; font-family: 'Arial',sans-serif; color: black;\">Manish had an international travel insurance policy. He was travelling to Thailand with his friends having the same travel policies. While travelling, all three of them tested positive for Covid-19. A Thai hospital instructed them to isolate themselves in a hotel (which was converted into a COVID Care Centre). As they had to follow the rules of Thailand, they were isolated in the centre and received the same treatment. They recovered within a week. All of them paid the bills out of their pockets and sought reimbursement from their insurance company.<\/span><\/p>\n<p style=\"margin: 12.0pt 0cm 0cm 0cm;\"><span style=\"font-size: 11.0pt; font-family: 'Arial',sans-serif; color: black;\">His friends received the reimbursement money. However, Manish\u2019s reimbursement claim was rejected.\u00a0<\/span><\/p>\n<p style=\"margin: 12.0pt 0cm 0cm 0cm;\"><span style=\"font-size: 11.0pt; font-family: 'Arial',sans-serif; color: black;\">Manish tried everything. He had an email trail with the insurance company but was unable to get his claim amount. Then he approached Insurance Samadhan for guidance. We investigated his case and came to the conclusion that his claim was rejected due to poor documentation. We explained this to him and guided him through the claim process. His case was resolved within a month.<\/span><\/p>\n<p><img fetchpriority=\"high\" decoding=\"async\" class=\"aligncenter wp-image-1952 size-full\" src=\"https:\/\/www.insurancesamadhan.com\/blog\/wp-content\/uploads\/2022\/09\/Top-Reasons-for-Travel-Insurance-Medical-Claim-Rejection.png\" alt=\"Top Reasons for Travel Insurance Medical Claim Rejection\" width=\"2240\" height=\"1260\" srcset=\"http:\/\/www.insurancesamadhan.com\/blog\/wp-content\/uploads\/2022\/09\/Top-Reasons-for-Travel-Insurance-Medical-Claim-Rejection.png 2240w, http:\/\/www.insurancesamadhan.com\/blog\/wp-content\/uploads\/2022\/09\/Top-Reasons-for-Travel-Insurance-Medical-Claim-Rejection-300x169.png 300w, http:\/\/www.insurancesamadhan.com\/blog\/wp-content\/uploads\/2022\/09\/Top-Reasons-for-Travel-Insurance-Medical-Claim-Rejection-1024x576.png 1024w, http:\/\/www.insurancesamadhan.com\/blog\/wp-content\/uploads\/2022\/09\/Top-Reasons-for-Travel-Insurance-Medical-Claim-Rejection-150x84.png 150w, http:\/\/www.insurancesamadhan.com\/blog\/wp-content\/uploads\/2022\/09\/Top-Reasons-for-Travel-Insurance-Medical-Claim-Rejection-768x432.png 768w, http:\/\/www.insurancesamadhan.com\/blog\/wp-content\/uploads\/2022\/09\/Top-Reasons-for-Travel-Insurance-Medical-Claim-Rejection-1536x864.png 1536w, http:\/\/www.insurancesamadhan.com\/blog\/wp-content\/uploads\/2022\/09\/Top-Reasons-for-Travel-Insurance-Medical-Claim-Rejection-2048x1152.png 2048w\" sizes=\"(max-width: 2240px) 100vw, 2240px\" \/><\/p>\n<p style=\"margin: 12.0pt 0cm 0cm 0cm;\"><span style=\"font-size: 11.0pt; font-family: 'Arial',sans-serif; color: black;\">Travel Insurance covers many risks like <a href=\"https:\/\/www.insurancesamadhan.com\/blog\/applicability-of-travel-insurance-claims-and-under-different-circumstances\/\">loss of baggage or passport<\/a> but this blog is referring to claims of medical treatment. This is one of the cases where a medical claim for travel insurance was rejected. There are many cases where claims were rejected as policyholders were unaware of certain important things which lead to claim rejection.<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"6_Common_Reasons_for_Medical_Treatment_Claim_Rejection_in_Travel_Insurance\"><\/span><b><span style=\"font-size: 11.0pt; font-family: 'Arial',sans-serif; color: black;\">6 Common Reasons for Medical Treatment Claim Rejection in Travel Insurance<\/span><\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<ol>\n<li><strong>Poor documentation<\/strong><\/li>\n<\/ol>\n<p>When a policyholder fails to submit the proofs like medical bills, tickets, etc., then the claim might get rejected. Always ensure to keep all the documents safe with you as they act as evidence at the time of claim.<\/p>\n<ol start=\"2\">\n<li><strong>Timely intimation\u00a0<\/strong><\/li>\n<\/ol>\n<p>Did you inform the insurance company about the hospitalization in a foreign land? You need to inform your insurance company within 24 hours of hospitalization so that they guide you with procedures.<\/p>\n<ol start=\"3\">\n<li><strong>Procedures\u00a0<\/strong><\/li>\n<\/ol>\n<p>All Travel plans give guidelines on all permissible medical procedures as per terms and conditions.<\/p>\n<p><a href=\"https:\/\/www.insurancesamadhan.com\/register?utm_source=organic&amp;utm_medium=blog&amp;utm_campaign=blog_post&amp;utm_term=blog_term\"><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/stage.insurancesamadhan.com\/assets\/img\/contact.png\" alt=\"Insurance Samadhan\" width=\"500\" height=\"70\" border=\"0\" \/><\/a><\/p>\n<ol start=\"4\">\n<li><strong>Non-disclosure of pre-existing disease<\/strong><\/li>\n<\/ol>\n<p>An insurance contract is a contract which follows the principle of utmost good faith. It means that both insurer and insured need to be transparent with each other and both parties must disclose all the material facts before and after the policy is issued. When a policyholder conceals a pre-existing disease from his insurance company, the company can reject the claim on the grounds of non-disclosure of material facts.<\/p>\n<ol start=\"5\">\n<li><strong>New rules<\/strong><\/li>\n<\/ol>\n<p>Insurers revise their terms and conditions every year. You must read them even when you purchase a policy from the insurer you always do.<\/p>\n<ol start=\"6\">\n<li><strong>Exclusions<\/strong><\/li>\n<\/ol>\n<p>Claims for damages that are excluded from the insurance policy will never be approved. You must read the inclusions and exclusions of the policy before buying an insurance policy.<\/p>\n<p><a href=\"https:\/\/www.insurancesamadhan.com\/blog\/travel-insurance-in-india\/\">Click here to know more about travel insurance<\/a><\/p>\n<p style=\"margin: 12.0pt 0cm 0cm 0cm;\"><span style=\"font-size: 11.0pt; font-family: 'Arial',sans-serif; color: black;\">If you face any problem related to insurance, you can contact Insurance Samadhan. We have helped resolve 14,500+ complaints of policyholders. We\u2019ll be happy to help you.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Click_on_the_below_links_to_read_some_cases_resolved_by_Insurance_Samadhan\"><\/span>Click on the below links to read some cases resolved by Insurance Samadhan:<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><a href=\"https:\/\/www.insurancesamadhan.com\/blog\/5-reasons-why-health-insurance-claims-get-rejected-amid-covid-19\/\">Health Claim Rejection amid Covid-19<\/a><\/p>\n<p><a href=\"https:\/\/www.insurancesamadhan.com\/blog\/steps-to-deal-with-insurance-mis-selling\/\">Insurance Mis-selling<\/a><\/p>\n<div>\n<div class=\"centered-text-area\">\n<div class=\"centered-text\">\n<p><a href=\"https:\/\/www.insurancesamadhan.com\/blog\/top-5-reasons-for-death-claim-rejection\/\">Death Claim Rejection<\/a><\/p>\n<p><a href=\"https:\/\/www.insurancesamadhan.com\/register?utm_source=organic&amp;utm_medium=blog&amp;utm_campaign=blog_post&amp;utm_term=blog_term\"><strong>Click here<\/strong><\/a>\u00a0to register your complaint with Insurance Samadhan<\/p>\n<p>You can also<\/p>\n<p>Visit our website:\u00a0<a href=\"https:\/\/www.insurancesamadhan.com\/\">insurancesamadhan.com<\/a><\/p>\n<p>Call us on +91 9513631312<\/p>\n<p>WhatsApp:\u00a0<a href=\"https:\/\/api.whatsapp.com\/send?phone=+919910998252&amp;text=Hi\">9910998252<\/a><\/p>\n<p>Mail us at\u00a0<a href=\"mailto:corporate@insurancesamadhan.com\">corporate@insurancesamadhan.com<\/a><\/p>\n<p><a href=\"https:\/\/www.insurancesamadhan.com\/register?utm_source=organic&amp;utm_medium=blog&amp;utm_campaign=blog_post&amp;utm_term=blog_term\"><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/stage.insurancesamadhan.com\/assets\/img\/contact.png\" alt=\"Insurance Samadhan\" width=\"500\" height=\"70\" border=\"0\" \/><\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n<p><script type=\"application\/ld+json\">\n{\n  \"@context\": \"https:\/\/schema.org\/\",\n  \"@type\": \"Article\",\n  \"mainEntityOfPage\": {\n    \"@type\": \"WebPage\",\n    \"@id\": \"https:\/\/www.insurancesamadhan.com\/blog\/top-reasons-for-travel-insurance-medical-claim-rejection\/\"\n  },\n  \"headline\": \"Top Reasons for Travel Insurance Medical Claim Rejection\",\n  \"description\": \"Travel Insurance covers many risks like loss of baggage or passport but this blog is referring to claims of medical treatment. This is one of the cases where a medical claim for travel insurance was rejected. There are many cases where claims were rejected as policyholders were unaware of certain important things which lead to claim rejection.\",\n  \"image\": {\n    \"@type\": \"ImageObject\",\n    \"url\": \"https:\/\/i0.wp.com\/www.insurancesamadhan.com\/blog\/wp-content\/uploads\/2022\/09\/Top-Reasons-for-Travel-Insurance-Medical-Claim-Rejection.png?resize=768%2C432&ssl=1\",\n    \"width\": \"2240\",\n    \"height\": \"1260\"\n  },\n  \"author\": {\n    \"@type\": \"Person\",\n    \"name\": \"Shailesh Kumar\"\n  },\n  \"publisher\": {\n    \"@type\": \"Organization\",\n    \"name\": \"Insurance Samadhan\",\n    \"logo\": {\n      \"@type\": \"ImageObject\",\n      \"url\": \"https:\/\/www.insurancesamadhan.com\/images\/logo.svg\",\n      \"width\": \"224\",\n      \"height\": \"47\"\n    }\n  },\n  \"datePublished\": \"2022-09-04\",\n  \"dateModified\": \"2022-09-04\"\n}\n<\/script><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Manish had an international travel insurance policy. He was travelling to Thailand with his friends having the same travel policies. While travelling, all three of them tested positive for Covid-19. A Thai hospital instructed them to isolate themselves in a&hellip; <a href=\"http:\/\/www.insurancesamadhan.com\/blog\/top-reasons-for-travel-insurance-medical-claim-rejection\/\" class=\"more-link\">Continue Reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":4,"featured_media":1953,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_uag_custom_page_level_css":"","footnotes":""},"categories":[1],"tags":[55,147,59,148,146],"class_list":["post-1942","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized","tag-international-travel-insurance","tag-travel-claim","tag-travel-insurance","tag-travel-insurance-claim","tag-travel-insurance-claim-rejected"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Top Reasons for Travel Insurance Medical Claim 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