{"id":1994,"date":"2022-09-08T11:19:43","date_gmt":"2022-09-08T05:49:43","guid":{"rendered":"https:\/\/www.insurancesamadhan.com\/blog\/?p=1994"},"modified":"2025-06-18T14:53:51","modified_gmt":"2025-06-18T09:23:51","slug":"read-how-a-customer-became-a-victim-of-insurance-misselling","status":"publish","type":"post","link":"http:\/\/www.insurancesamadhan.com\/blog\/read-how-a-customer-became-a-victim-of-insurance-misselling\/","title":{"rendered":"Read How a Customer Became a Victim of Insurance Mis-selling"},"content":{"rendered":"<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_76 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"http:\/\/www.insurancesamadhan.com\/blog\/read-how-a-customer-became-a-victim-of-insurance-misselling\/#Click_on_the_below_links_to_read_some_cases_resolved_by_Insurance_Samadhan\" >Click on the below links to read some cases resolved by Insurance Samadhan:<\/a><\/li><\/ul><\/nav><\/div>\n<p style=\"background: white; margin: 0cm 0cm 12.0pt 0cm;\"><span style=\"font-size: 11.0pt; font-family: 'Arial','sans-serif'; color: #212529;\">Do you feel that you were scammed by a tele-caller into buying a policy that you never intended to purchase? Or did you receive a fake call from a fraudulent person claiming to be a representative of an insurance company from which you usually buy insurance policies? Then you are a victim of fraud and mis-selling in insurance.<\/span><\/p>\n<p><img fetchpriority=\"high\" decoding=\"async\" class=\"aligncenter size-full wp-image-2000\" src=\"https:\/\/www.insurancesamadhan.com\/blog\/wp-content\/uploads\/2022\/09\/Beware-of-Insurance-Mis-selling.jpg\" alt=\"Read How a Customer Became a Victim of Insurance Mis-selling\" width=\"1920\" height=\"1080\" srcset=\"http:\/\/www.insurancesamadhan.com\/blog\/wp-content\/uploads\/2022\/09\/Beware-of-Insurance-Mis-selling.jpg 1920w, http:\/\/www.insurancesamadhan.com\/blog\/wp-content\/uploads\/2022\/09\/Beware-of-Insurance-Mis-selling-300x169.jpg 300w, http:\/\/www.insurancesamadhan.com\/blog\/wp-content\/uploads\/2022\/09\/Beware-of-Insurance-Mis-selling-1024x576.jpg 1024w, http:\/\/www.insurancesamadhan.com\/blog\/wp-content\/uploads\/2022\/09\/Beware-of-Insurance-Mis-selling-150x84.jpg 150w, http:\/\/www.insurancesamadhan.com\/blog\/wp-content\/uploads\/2022\/09\/Beware-of-Insurance-Mis-selling-768x432.jpg 768w, http:\/\/www.insurancesamadhan.com\/blog\/wp-content\/uploads\/2022\/09\/Beware-of-Insurance-Mis-selling-1536x864.jpg 1536w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/><\/p>\n<p style=\"background: white; margin: 0cm 0cm 12.0pt 0cm;\"><span style=\"font-size: 11.0pt; font-family: 'Arial','sans-serif'; color: #212529;\">Let me tell you how Smiti was misled to buy a life insurance policy:<\/span><\/p>\n<p style=\"margin: 0cm; margin-bottom: .0001pt; background: white;\"><span style=\"font-size: 11.0pt; font-family: 'Arial','sans-serif'; color: #212529;\">Tele-Caller: Good Morning ma\u2019am. I am calling from XYZ insurance company. Am I speaking with Ms.Smiti?<\/span><\/p>\n<p style=\"margin: 0cm; margin-bottom: .0001pt; background: white;\"><span style=\"white-space: pre-wrap;\"><span style=\"font-size: 11.0pt; font-family: 'Arial','sans-serif'; color: #212529;\">Smiti: Yes.<\/span><\/span><\/p>\n<p style=\"margin: 0cm; margin-bottom: .0001pt; background: white;\"><span style=\"white-space: pre-wrap;\"><span style=\"font-size: 11.0pt; font-family: 'Arial','sans-serif'; color: #212529;\">Tele-Caller: Hello Ms. Smiti. You have taken a life insurance policy from our company. Right?<\/span><\/span><\/p>\n<p style=\"margin: 0cm; margin-bottom: .0001pt; background: white;\"><span style=\"white-space: pre-wrap;\"><span style=\"font-size: 11.0pt; font-family: 'Arial','sans-serif'; color: #212529;\">Smiti. Yes.<\/span><\/span><\/p>\n<p style=\"margin: 0cm; margin-bottom: .0001pt; background: white;\"><span style=\"white-space: pre-wrap;\"><span style=\"font-size: 11.0pt; font-family: 'Arial','sans-serif'; color: #212529;\">Tele-Caller: Great! We learned from our data that you need a health insurance policy for your parents. Am I right?<\/span><\/span><\/p>\n<p style=\"margin: 0cm; margin-bottom: .0001pt; background: white;\"><span style=\"white-space: pre-wrap;\"><span style=\"font-size: 11.0pt; font-family: 'Arial','sans-serif'; color: #212529;\">Smiti: Yes. They are getting older. Medical expenses would be high for elderly people.<\/span><\/span><\/p>\n<p style=\"margin: 0cm; margin-bottom: .0001pt; background: white;\"><span style=\"white-space: pre-wrap;\"><span style=\"font-size: 11.0pt; font-family: 'Arial','sans-serif'; color: #212529;\">Tele-Caller: Yes ma\u2019am. That\u2019s why we have a package for elderly people. And since you are our valued customer, our company wants you to avail this package. In this package, we will offer you a free health insurance policy with a life insurance policy for your parents.<\/span><\/span><\/p>\n<p style=\"margin: 0cm; margin-bottom: .0001pt; background: white;\"><span style=\"white-space: pre-wrap;\"><span style=\"font-size: 11.0pt; font-family: 'Arial','sans-serif'; color: #212529;\">Smiti: That&#8217;s great! Can you tell me more about the terms and conditions? Also how much premium do I need to pay for this package?<\/span><\/span><\/p>\n<p style=\"margin: 0cm; margin-bottom: .0001pt; background: white;\"><span style=\"white-space: pre-wrap;\"><span style=\"font-size: 11.0pt; font-family: 'Arial','sans-serif'; color: #212529;\">Tele-Caller: Yeah, sure. You need to pay a yearly premium of Rs. 50,000 for 10 years for the life insurance policy. If during the tenure, your parents get demised, then the company will pay you Rs 5 lakh. In addition to this, the free health insurance will cover your parent\u2019s medical expenses. I meant to say that, if during the policy period, your parents get hospitalized due to any reason, then the company will pay all the costs.<\/span><\/span><\/p>\n<p style=\"margin: 0cm; margin-bottom: .0001pt; background: white;\"><span style=\"white-space: pre-wrap;\"><span style=\"font-size: 11.0pt; font-family: 'Arial','sans-serif'; color: #212529;\">Smiti: Wow! That is undoubtedly a great scheme! I would love to buy this package. What do I need to do?<\/span><\/span><\/p>\n<p><a href=\"https:\/\/www.insurancesamadhan.com\/register?utm_source=organic&amp;utm_medium=blog&amp;utm_campaign=blog_post&amp;utm_term=blog_term\"><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/stage.insurancesamadhan.com\/assets\/img\/contact.png\" alt=\"Insurance Samadhan\" width=\"500\" height=\"70\" border=\"0\" \/><\/a><\/p>\n<p style=\"margin: 0cm; margin-bottom: .0001pt; background: white;\"><span style=\"white-space: pre-wrap;\"><span style=\"font-size: 11.0pt; font-family: 'Arial','sans-serif'; color: #212529;\">Tele-Caller: Good decision ma&#8217;am. I am sending you a link. This is a payment link to XYZ Insurance company. Please make a payment then you will receive an OTP which confirms your interest. Please share the OTP so that I close the sale of Free Health Insurance.<\/span><\/span><\/p>\n<p style=\"margin: 0cm; margin-bottom: .0001pt; background: white;\"><span style=\"white-space: pre-wrap;\"><span style=\"font-size: 11.0pt; font-family: 'Arial','sans-serif'; color: #212529;\">Smiti: Ok. When will you send the link?<\/span><\/span><\/p>\n<p style=\"margin: 0cm; margin-bottom: .0001pt; background: white;\"><span style=\"white-space: pre-wrap;\"><span style=\"font-size: 11.0pt; font-family: 'Arial','sans-serif'; color: #212529;\">Tele-Caller: Well I have already sent it, Please make payment because this is a limited period scheme and will close in 48 hours.<\/span><\/span><\/p>\n<p style=\"margin: 0cm; margin-bottom: .0001pt; background: white;\"><span style=\"white-space: pre-wrap;\"><span style=\"font-size: 11.0pt; font-family: 'Arial','sans-serif'; color: #212529;\">Smiti: ok<\/span><\/span><\/p>\n<p style=\"margin: 0cm; margin-bottom: .0001pt; background: white;\"><span style=\"white-space: pre-wrap;\"><span style=\"font-size: 11.0pt; font-family: 'Arial','sans-serif'; color: #212529;\">Tele-Caller: Ok. Check your mail about the link and make the payment, I\u2019ll hold the call,<\/span><\/span><\/p>\n<p style=\"margin: 0cm; margin-bottom: .0001pt; background: white;\"><span style=\"white-space: pre-wrap;\"><span style=\"font-size: 11.0pt; font-family: 'Arial','sans-serif'; color: #212529;\">Smiti: Ok<\/span><\/span><\/p>\n<p style=\"margin: 0cm; margin-bottom: .0001pt; background: white;\"><span style=\"white-space: pre-wrap;\"><span style=\"font-size: 11.0pt; font-family: 'Arial','sans-serif'; color: #212529;\">Tele-Caller: And one more thing, I am a senior employee so you are buying a policy from higher authorities. Some agents will call you to confirm the purchase so that they get their commission. Tell them that you are buying the policy to save and tax purposes only. Just agree to all the questions they\u2019ll ask or else they\u2019ll try to make a commission out of it and it will take time to issue your policy <\/span><\/span><\/p>\n<p style=\"background: white; margin: 0cm 0cm 12.0pt 0cm;\"><span style=\"white-space: pre-wrap;\"><span style=\"font-size: 11.0pt; font-family: 'Arial','sans-serif'; color: #212529;\">Smiti: Ok sure. I will do whatever you\u2019ll be telling me.<\/span><\/span><\/p>\n<p style=\"margin: 0cm; margin-bottom: .0001pt; background: white;\"><span style=\"font-size: 11.0pt; font-family: 'Arial','sans-serif'; color: #212529; background: white;\">The tele-caller provided her with a friendly call service for 15 days. After 15 days, he stopped calling her. When she tried to contact the tele-caller, he avoided the calls.<\/span><\/p>\n<p style=\"margin: 0cm; margin-bottom: .0001pt; background: white;\"><span style=\"font-size: 11.0pt; font-family: 'Arial','sans-serif'; color: #212529; background: white;\">Here, the caller was calling her just to build trust so that she do not get suspicious about the policy during the <a href=\"https:\/\/www.insurancesamadhan.com\/blog\/how-to-cancel-your-insurance-period-during-free-look-period\/\">free-look period<\/a>.<\/span><\/p>\n<p style=\"margin: 0cm; margin-bottom: .0001pt; background: white;\"><span style=\"font-size: 11.0pt; font-family: 'Arial','sans-serif'; color: #212529; background: white;\">Smiti learned about the insurance scam only at the time when she needed a health insurance claim.<\/span><\/p>\n<p><span style=\"white-space: pre-wrap;\"><span style=\"font-size: 11.0pt; font-family: 'Arial','sans-serif'; color: #212529; background: white;\">This is just one example of mis-selling in insurance. There are a lot of cases where<\/span><\/span> <span style=\"font-size: 11.0pt; font-family: 'Arial','sans-serif'; color: #212529; background: white;\">customers were misguided to purchase an insurance policy by giving false<\/span> <span style=\"font-size: 11.0pt; font-family: 'Arial','sans-serif'; color: #212529; background: white;\">promises. They will build trust and tutor them to conceal the promises they are<\/span> <span style=\"font-size: 11.0pt; font-family: 'Arial','sans-serif'; color: #212529; background: white;\">giving from the insurance company. Hence, when the insurance company gives a<\/span> <span style=\"font-size: 11.0pt; font-family: 'Arial','sans-serif'; color: #212529; background: white;\">verification call, they\u2019ll not reveal anything.<\/span><\/p>\n<p><span style=\"font-size: 11.0pt; font-family: 'Arial','sans-serif'; color: #212529;\">To read more cases of insurance mis-selling and fraud, read our blogs.<\/span><\/p>\n<p style=\"margin: 0cm; margin-bottom: .0001pt; background: white;\"><span style=\"font-size: 11.0pt; font-family: 'Arial','sans-serif'; color: #212529;\">And if you have already become prey to such insurance fraud, and need help from professionals, you can contact Insurance Samadhan. We have resolved 14500+ customer grievances related to insurance. If you want any guidance, then you can contact us. We\u2019ll be happy to help you.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Click_on_the_below_links_to_read_some_cases_resolved_by_Insurance_Samadhan\"><\/span>Click on the below links to read some cases resolved by Insurance Samadhan:<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><a href=\"https:\/\/www.insurancesamadhan.com\/blog\/5-reasons-why-health-insurance-claims-get-rejected-amid-covid-19\/\">Health insurance claim rejection amid Covid-19<\/a><\/p>\n<div>\n<div class=\"ctaButton\"><a href=\"https:\/\/www.insurancesamadhan.com\/blog\/how-can-you-avoid-insurance-mis-selling\/\">Delay in claim process<\/a><\/div>\n<\/div>\n<p><a href=\"https:\/\/www.insurancesamadhan.com\/blog\/a-guide-for-a-life-insurance-lapsed-policy\/\">Mis-selling in a life insurance policy<\/a><\/p>\n<p><a href=\"https:\/\/www.insurancesamadhan.com\/blog\/dengue-insurance-coverages-and-exclusions\/\">Dengue claim rejection<\/a><\/p>\n<div>\n<div class=\"centered-text-area\">\n<div class=\"centered-text\">\n<p><a href=\"https:\/\/www.insurancesamadhan.com\/register?utm_source=organic&amp;utm_medium=blog&amp;utm_campaign=blog_post&amp;utm_term=blog_term\">Click here<\/a>\u00a0to register your case with us<\/p>\n<p>You can also<\/p>\n<p>Visit our website:\u00a0<a href=\"https:\/\/www.insurancesamadhan.com\/\">insurancesamadhan.com<\/a><\/p>\n<p>Call us on +91 9513631312<\/p>\n<p>WhatsApp:\u00a0<a href=\"https:\/\/api.whatsapp.com\/send?phone=+919910998252&amp;text=Hi\">\u00a09910998252<\/a><\/p>\n<p>Mail us at\u00a0<a href=\"mailto:corporate@insurancesamadhan.com\">corporate@insurancesamadhan.com<\/a><\/p>\n<p><a href=\"https:\/\/www.insurancesamadhan.com\/register?utm_source=organic&amp;utm_medium=blog&amp;utm_campaign=blog_post&amp;utm_term=blog_term\"><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/stage.insurancesamadhan.com\/assets\/img\/contact.png\" alt=\"Insurance Samadhan\" width=\"500\" height=\"70\" border=\"0\" \/><\/a><\/p>\n<p><script type=\"application\/ld+json\">\n{\n  \"@context\": \"https:\/\/schema.org\/\",\n  \"@type\": \"Article\",\n  \"mainEntityOfPage\": {\n    \"@type\": \"WebPage\",\n    \"@id\": \"https:\/\/www.insurancesamadhan.com\/blog\/read-how-a-customer-became-a-victim-of-insurance-misselling\/\"\n  },\n  \"headline\": \"Read How a Customer Became a Victim of Insurance Mis-selling\",\n  \"description\": \"If someone trying to sell you an insurance policy with exaggerated benefits over the phone and pretending to be an insurance agent, then this can be a case of insurance mis-selling. 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Call the insurance company and verify the details of the agent.\",\n  \"image\": {\n    \"@type\": \"ImageObject\",\n    \"url\": \"https:\/\/i0.wp.com\/www.insurancesamadhan.com\/blog\/wp-content\/uploads\/2022\/09\/Beware-of-Insurance-Mis-selling.jpg?resize=768%2C432&ssl=1\",\n    \"width\": \"1920\",\n    \"height\": \"1080\"\n  },\n  \"author\": {\n    \"@type\": \"Person\",\n    \"name\": \"Shailesh Kumar\"\n  },\n  \"publisher\": {\n    \"@type\": \"Organization\",\n    \"name\": \"Insurance Samadhan\",\n    \"logo\": {\n      \"@type\": \"ImageObject\",\n      \"url\": \"https:\/\/www.insurancesamadhan.com\/images\/logo.svg\",\n      \"width\": \"224\",\n      \"height\": \"47\"\n    }\n  },\n  \"datePublished\": \"2022-09-08\",\n  \"dateModified\": \"2022-09-08\"\n}\n<\/script><\/p>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Do you feel that you were scammed by a tele-caller into buying a policy that you never intended to purchase? Or did you receive a fake call from a fraudulent person claiming to be a representative of an insurance company&hellip; <a href=\"http:\/\/www.insurancesamadhan.com\/blog\/read-how-a-customer-became-a-victim-of-insurance-misselling\/\" class=\"more-link\">Continue Reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":4,"featured_media":2001,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_uag_custom_page_level_css":"","footnotes":""},"categories":[2],"tags":[22,23,43,156],"class_list":["post-1994","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-insurance-misselling","tag-insurance-fraud","tag-insurance-scam","tag-misselling-in-insurance","tag-scams-in-insurance"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Real Story: Mis-selling of Insurance Victim<\/title>\n<meta name=\"description\" content=\"A customer suffered due to mis-selling of insurance. 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