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Delay in Claim Process

When a claim process gets delayed, one land in waters of hopelessness and helplessness and we couldn’t agree more. This is an unwelcome move where despite having an insurance, you had to bear all costs and now the reimbursement stands delayed. Especially in this digital age, where documents sharing and verification between the insurance company and hospitals should be a seamless process yet delays in insurance claim approval are quite common.

Bear in mind that majorly, the insurance claim approval process depends on the administrative efficiency of the insurance company and the healthcare provider. However at your end, to fasten the process of claim settlement, it is important that you inform the administrative department of the hospital to prepare all relevant paperwork needed. If possible, take an estimated discharge date and work around that date to ensure that you are prepared with all the paperwork needed beforehand. Also don’t hesitate to keep a tap on the insurance company in order to fast-track your insurance claim approval process. If you approach this process proactively, you can ensure that you get claim settlement quicker.

While it's an endeavor of every insurance company to settle the insurance claim at a faster pace for a better customer experience but sometimes there are certain questions raised which need to be answered technically to get the insurance claim disbursed. We can understand your case and can help you answer the questions in the correct manner.

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Real Solutions Insurance Samadhan

At Insurance Samadhan, we find solutions to any insurance-related issue that include lapsed insurance policy, assistance in case settlement, claim recovery in case of insurance fraud, assistance to NRI's in servicing their policies, and much more.

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Grievance Redressal

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Life Insurance

As of 2016, 80% of consumer complaints in the Insurance Sector were related to Insurance Claims alone. Ranging from fraud and lack of awareness to inappropriate documentation, imbalance in the Insurance Sector looms larger than ever before owing to the rise of the Indian middle class and a shift towards more educated investments. Despite numerous checkpoints imposed by the IRDA, an end-to-end solution for this problem seems far-fetched. New measures like the Introduction of KYC (Know Your Customer), Prohibition of Third-Party Payments, Fixing Accountability for Distributors, etc. have not yet completely resolved these issues. Due to lack of financial know-how and awareness, issues like data theft and fake calls posing as IRDA remain common. Insurance Samadhan has accepted this challenge and we aim to achieve the goal of removing these obstacles for our clients. We ensure that your case is excellently represented, protocol is followed and your life insurance complaints are resolved as quickly as possible.

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