In the context of insurance claims, delay refers to a situation where an insurer fails to process or settle a claim in a reasonable amount of time. For example, as per IRDA, a health claim should be processed within 30 from the final submission of documents. Sometimes an insurer does not respond to a client’s request for payment or investigate within a reasonable time frame. Such situations lead to further delays in claim settlement.
It’s been over 2 months, and my claim is yet to be processed. I am tired and I do not know what to do.
I submitted the claim form along with all the hospitalization documents. I have been expecting a reimbursement but am still awaiting a response from the insurance company.
I had a pre-planned surgery and informed the insurance company in advance yet the company is delaying the cashless claim approval.
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