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Frequently Asked Questions

At Insurance Samadhan, we find solutions to any insurance-related issue that include lapsed insurance policy, assistance in case settlement, claim recovery in case of insurance fraud, assistance to NRI's in servicing their policies, and much more.

You need to share your details and upload the required documents for the assessment of the complaint. Our System will accept the case and a registration link is sent to you.

We help you represent your case with the Insurance company, IRDAI, Ombudsman and consumer court depending on the case.

A login is provided to you at the time of registration which shall have the status of case movement. We also provide regular updates.

Registration charge is a one-time charge of Rs 500 (inclusive of GST) for all your Life, General and Health Policies.

We charge 12% of the amount received (plus 18% GST ) once we successfully resolve your case. For e.g. If you get Rs 100000, we shall charge Rs 12000 + 18% GST.

Depending on the merit of the case, it usually takes 15-30 days to resolve. If however we require the case to move to Ombudsman or consumer court it may take 3-6 months depending on the availability of the dates for hearing on the case.

You only have to go to once for Ombudsman hearing once you get the date and time.

Generally expenses 30 days before the hospitalisation and 60-90 days post Discharge from Hospital are covered in the medical policy. We help apply your reimbursement at a nominal cost of Rs 1000 taking away the hassles of filling and submitting the claim forms

Free Look period is 15 days which starts after you receive the policy bond. Please sign the policy receipt with date and retain the envelope with date as proof to avail the same. We help you get the cancellation amount if you register yourself for free

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