FAQ

Frequently Asked Questions

At Insurance Samadhan, we find solutions to any insurance-related issue that include lapsed insurance policy, assistance in case settlement, claim recovery in case of insurance fraud, assistance to NRI's in servicing their policies, and much more.

Please click on the register now button on the website and provide the details. Our customer care executive will call you and understand your complaint/ Problem.

We understand your case and represent your case at the company grievance cell, IRDA, Ombudsman and consumer court

You will get weekly updates.

Registration charge is a one-time charge of Rs 500 for all your Life, General and Health Policy.

We charge 9% of the amount received once we successfully resolve your case. For e.g. If you get Rs 100000, we shall charge Rs 9000

Depending on the merit of the case, it usually takes 15-30 days to resolve. If however we require the case to move to Ombudsman or consumer court it may take 3-6 months depending on the availability of the dates for hearing on the case.

You only have to go to once for Ombudsman hearing once you get the date and time.

Generally expenses 30 days before the hospitalisation and 60-90 days post Discharge from Hospital are covered in the medical policy. We help apply your reimbursement at a nominal cost of Rs 1000 taking away the hassles of filling and submitting the claim forms

Free Look period is 15 days which starts after you receive the policy bond. Please sign the policy receipt with date and retain the envelope with date as proof to avail the same. We help you get the cancellation amount if you register yourself for free

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