The Influence of Technology on the Processing of Insurance Claims

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At Insurance Samadhan, we understand the smooth and streamlined insurance claim processing process for our customers. In the past, when technology was evolving, filing an insurance claim took a lot of work, including complex paperwork, excessive time consumption, and often disagreements & disputes with insurance companies. But, with the advent of technology and the introduction of Artificial Intelligence (AI) and Machine Learning (ML) to secure big and informative data, the scenario has taken a 360-degree change, and the process of claim processing and re-filing claims has become practical and cohesive.

Technology has not only streamlined the process but has also saved the complex process of paperwork and made the process faster and more efficient. At Insurance Samadhan, we have embraced these advancements to offer our valued customers a markedly enhanced experience. Gone are the days of laborious paperwork and protracted waiting times. Our utilisation of cutting-edge technology ensures expedited claim resolution, affording our clientele the peace of mind they deserve.

Streamlining the Claim Process

The advent of technology has profoundly reshaped the landscape of insurance claims processing, notably through streamlining. Where once intricate paperwork and manual data entry monopolised the process, today’s automated methods have ushered in a new era of efficiency. User data is now stored optimally, facilitating swift and accurate claim processing.

Moreover, technology has empowered us to harness and interpret data with unprecedented precision. This enhanced capability empowers our team to expeditiously assess claims and render decisions, thereby, accelerating the claims settlement process. Consequently, our policyholders stand to benefit from access to their entitlements, mitigating the financial ramifications of their loss.

Improved Customer Experience

Here at Insurance Samadhan, we’re all about making your life easier.  With the help of technology, claiming your insurance benefits will be much easier and more efficient. Now, policyholders don’t have to carry hard copies of their policies; instead, they can easily submit the documents online and file claims. Polifyx—an app by Insurance Samadhan—has significantly reduced the time it takes to claim filing and increased transparency.


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Our user-friendly mobile app allows policyholders to file claims, track progress, and quickly receive real-time updates. This has not only streamlined the claims process but has also increased transparency, as our customers can stay informed about the status of their claims without the need to contact us for updates.

Reduced Fraudulent Activities

One major problem in the insurance industry is insurance fraud, which is performed by fraud agents and costs billions of dollars annually. At Insurance Samadhan, we are committed to combating fraud and ensuring that fraudulent activities do not adversely affect our customers’ premiums.

Technology has played a crucial role in reducing fraud by making it easier for us to detect and prevent fraudulent claims. We leverage data analytics to analyse data from various sources, identifying patterns and anomalies that may indicate fraudulent activity. This has enabled us to detect and prevent fraud before it occurs, protecting our customers’ interests.

Additionally, we now use digital images and videos to verify claims, reducing the likelihood of fraudulent claims. This helps us combat fraud and streamlines the overall insurance process, ensuring that genuine claims are processed efficiently.


As we embrace technological advancements, we remain committed to providing our customers with a seamless and efficient insurance claims experience. By leveraging cutting-edge technologies, we are simplifying the insurance industry and setting new standards for excellence.

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Insurance Samadhan

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