Here’s a story of one of the silent heroes of this war against COVID-19, Mr. Harish Kumar worked in a hospital in Delhi that treated COVID-19 patients during the 2nd wave of this deadly pandemic. While he put himself out there, to help treat people selflessly, he decided to purchase a COVID specific insurance policy to protect his finances; if he contracted the virus while working.
The cost of treating COVID-19 can be a huge burden on people and insurance helps take that burden away. Mr. Kumar realized the risk he was exposed to, he understood that his work responsibilities made him vulnerable and his risk of contracting the virus was way higher. He was out there every day helping COVID-19 patients and had no other choice as this was also his way of earning his daily bread.
Kumar, unfortunately, contracted the virus and had to be admitted to a hospital to get treated. While he battled the virus, he was also grateful that he had purchased a policy to help him cover his treatment cost. However, once he recovered and applied for the insurance claim, the insurer rejected it.
He felt lost and while searching for an insurance grievance redressal platform Mr. Kumar heard about us. He contacted us and took us through his claim application journey while the experts in our team emphatically listened so we could help him resolve his grievance. Our team helped him resolve his insurance claim rejection and got his insurance claim amount in less than 3 months, Mr. Kumar could finally pay for all his treatment costs without having to bear the burden of financing it himself.
Hear from Mr. Harish Kumar himself about how Insurance Samadhan helped resolve his insurance complaint regarding his rejected insurance claim.
We, at Insurance Samadhan, are committed to helping policyholders with their insurance related grievances.
We have also waived off our registration fees for COVID-19 specific cases to help India in this fight against the virus. During unprecedented times like this pandemic, people need each other more than ever and we at Insurance Samadhan stand with all insurance policyholders to extend our help in resolving their insurance complaints and queries.